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Ward Assistant (Volunteer)
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Competencies
Demonstrated experience with Customer Care Skills.
Demonstrated experience with Appointment setting.
Demonstrated experience with Calendar Management.
Demonstrated experience with Communication Skill.
Demonstrated experience with CRM/documentation for tracking leads.
Education
Summary
Ward Assistant (Volunteer) open to new opportunities
Experience
Ward Assistant (Volunteer)
Sharing Drinks to Patients. Delivery of Files to various departments. Helping Patients find their way. Google Workspace (Docs, Sheets, Calendar)
Customer Relations Officer
Customer Support & Client Communication. Lead Follow-up (Phone, Email, SMS). Google Workspace (Docs, Sheets, Calendar, Gmail). Microsoft Office (Word, Excel, PowerPoint). Time Management & Reporting. Virtual Coordination & Scheduling. Maintaining accurate records in CRM systems
Reporter
Scheduled interviews with key sources through persistent outreach. Securing high-value appointments under tight deadlines. Coordinated of editorial meetings. Demonstrating strong time management and stakeholder communication. Produced news content and newscasts
Election Monitoring Officer (Volunteer)
Monitored real-time data and reported results via online applications. Reported results using online applications. Managed high-stakes timelines similar to daily appointment quotas in sales outreach. Worked remotely with digital tools to submit accurate reports