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immaculate
Medical Virtual Assistant
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Competencies
Demonstrated experience with Office Coordination.
Demonstrated experience with Data Entry.
Education
Summary
Medical Virtual Assistant open to new opportunities
Experience
Medical Virtual Assistant
Execute daily administrative tasks for healthcare providers, emphasizing high-accuracy data entry and medical record management.. Manage scheduling and patient outreach to ensure seamless communication in a remote environment.. Utilize EHR systems to document patient encounters and update medical histories with high precision.. Verify insurance eligibility and submit prior authorization requests through Availity and CoverMyMeds.. Prepare and update patient charts, transcribe SOAP notes, and document telehealth visit summaries.. Handle high-volume patient communication through phone systems, secure messaging platforms, and email.. Upload and organize laboratory reports and diagnostic results into patient records. Optimize clinic workflows by organizing digital files and patient databases for easy retrieval and auditing.. Reduced appointment no-show rates by implementing reminder calls and SMS notifications.
NURSE
Provide high-quality nursing care to a diverse student and staff population.. Maintain meticulous digital health records using specialized EHR systems, ensuring 100% accuracy in clinical documentation and patient privacy compliance.. Utilize sign language proficiency to provide inclusive care for deaf and hard-of-hearing patients, ensuring clear communication of medical instructions and consent.. Streamline clinic operations by managing insurance verification and medical billing processes, reducing patient wait times and administrative errors.
Content Creator / Social Media Manager
Created a content strategy that increased follower growth by 80% within a 14-day period.. Produced high-engagement visual content, which resulted in a surge in brand awareness and direct consumer sales.. Manage end-to-end social operations, including content production, community engagement, and performance tracking.. Act as the voice of the brand, ensuring all outgoing communication remains consistent, professional, and on-trend.
Customer Service Support / Admin Support
Served as the primary point of contact for clarifying complex program requirements and guiding students through the enrollment process via phone and email.. Assisted in organizing training sessions and workshops for staff development.. Assisted with admin tasks including calendar management and email handling.. Managed and scheduled meetings using Calendly.