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Competencies
Demonstrated experience with Data Analysis.
Demonstrated experience with Data Visualization.
Demonstrated experience with SQL.
Demonstrated experience with MySQL.
Demonstrated experience with Database Management.
Education
Languages
Summary
Professional profile
Experience
IT OFFICER
Managed and monitored 40 enterprise systems, achieving uninterrupted service continuity.. Supported 200 stakeholders in using the Voucher Management System, enhancing user engagement and operational effectiveness.. Cleaned and visualized data, improving reporting accuracy.. Trained 50 stakeholders on the Voucher Management System, boosting operational efficiency.
FINANCIAL DATA CAPTURER
Cleaned and analyzed financial data, enhancing reporting accuracy to support informed decision-making.. Processed debits and credits for over 2,000 customer accounts with accuracy.. Ran daily DMR reports, ensuring timely reconciliation of more than 1,000 transactions.. Scrutinized entries and corrected over 50 errors monthly, ensuring the integrity of financial records and preventing discrepancies.
WEBSITE MANAGER
Spearheaded development and management of company websites, resulting in 200% increase in traffic and improved engagement through UI/UX enhancements.. Developed SEO strategies that boosted website visibility and elevated search rankings.. Coordinated cross‑functional teams, delivering enhanced website functionality and superior user experience.. Managed website content updates and maintenance for DOGON DIGITAL.. Ensured 99.9% uptime across multiple hosted platforms by overseeing server infrastructure and executing zero-downtime migrations.
SYSTEMS ENGINEER (PART-TIME)
Maintained system availability by implementing continuous monitoring and preventive measures.. Enhanced cloud network stability and security, reducing incidents and strengthening overall resilience.. Configured and managed 50 systems and infrastructure to ensure smooth operations and enhance service reliability.. Installed, tested, and maintained operating systems and tools, proactively reducing downtime.
IT SUPPORT OFFICER
Monitored and maintained over 100 computer systems, implementing proactive maintenance schedules that reduced downtime.. Administered Active Directory environments; provisioned over 150 user accounts and resolved 300 password resets in compliance with enterprise security protocols.. Troubleshot hardware and software issues, resolving more than 50 servers and network problems.
DEVELOPER INTERN
Completed detailed programming tasks for front-end public and internal websites, enhancing performance and significantly reducing page load times.. Partnered with senior developers to deliver scalable projects for corporate clients, ensuring timely completion and alignment with client expectations.. Collaborated with designers to create user-friendly interfaces, enhancing user satisfaction and minimizing support queries.. Conducted quality assurance testing, identifying and resolving usability issues to enhance functionality.
TUTOR INTERN
Delivered web design lessons to groups of 25 to 30 students, fostering engagement and encouraging interest in further technology studies.. Facilitated engaging tutoring sessions using interactive teaching methods.. Developed personalized lesson plans for diverse student learning needs.. Assessed student progress and adjusted instructional strategies.. Supported senior tutors in web design classes, enhancing project completion rates for over 30 students per semester.
VOLUNTEER TEACHER
Facilitated classroom instruction for JHS students in underserved rural communities, focusing on subjects such as Science, ICT, and Mathematics.. Developed creative learning materials that increased student engagement and addressed literacy gaps in a resource-limited environment.. Conducted field research to assess local educational needs and student performance, providing actionable insights for CHIF-Ghana's resource allocation.