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Jaime
Staff Partidos Y Conciertos
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Competencies
Experiencia demostrada en Event Management.
Experiencia demostrada en Budget Management.
Experiencia demostrada en Vendor Negotiation.
Experiencia demostrada en HCP Compliance.
Experiencia demostrada en Virtual Event Production.
Education
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Summary
Staff Partidos Y Conciertos buscando nuevas oportunidades
Experience
Event Manager
Lead and execute end-to-end event management for government tender processes, ensuring strict compliance with public sector regulations and deliverables.. Manage full lifecycle event operations, from initial bidding and conceptualization through execution, logistics, and post-event reconciliation.. Oversee vendor relations and procurement, including the sourcing, negotiation, and contract management of specialized agencies and suppliers.. Direct on-site logistics, including venue coordination, audiovisual production, catering, and staff management, guaranteeing seamless execution.. Control budgets and optimize resources to deliver high-quality events that meet government standards and institutional objectives.
Senior Meeting Planner - MSD Account
Planned and executed pharmaceutical congresses, advisory boards, and corporate meetings for MSD from briefing through post-event reporting.. Managed full-cycle event budgets; negotiated contracts with venues, catering, AV, and transportation vendors, achieving consistent cost savings.. Ensured 100% regulatory compliance (FDA, EMA, COFEPRIS) in all HCP interactions and event documentation.. Produced virtual and hybrid events on Zoom, Microsoft Teams, and Webex, including platform setup, speaker coordination, and attendee engagement.. Designed and executed email marketing campaigns for event promotion, improving registration conversion and attendee engagement rates.
Meeting Planner - MSD Account
Organized scientific conferences, training seminars, product launches, advisory boards, and regulatory meetings.. Managed all logistics: venue selection, catering, transportation, AV equipment, and hotel accommodation.. Maintained full compliance with FDA, EMA, and COFEPRIS; ensured transparent HCP interactions.
Senior Meeting Planner
Managed planning and execution of pharmaceutical conferences, seminars, and high-profile corporate meetings.. Coordinated vendors and suppliers; managed event budgets and produced post-event performance reports.. Ensured full regulatory compliance and stakeholder satisfaction across all events.
MICE Meeting Planner & Event Director
Directed strategy, logistics, and execution of congresses, conventions, and corporate events.. Developed marketing and sales strategies; expanded client portfolio across corporate and institutional sectors.. Led cross-functional teams; supervised performance, provided training, and managed vendor relationships.
Event Marketing & Sales Coordinator
Planned and executed weddings and special events; coordinated multiple vendors for seamless delivery.
Customer Service Representative - Credit Card Services
Delivered exceptional support for credit card services: account management, payment processing, and dispute resolution.. Educated clients on card benefits, security measures, and financial products.
National Product Coordinator
Coordinated national pharmaceutical product strategies; trained and supervised field sales representatives.. Monitored market trends and competitor activity to support strategic planning.
Customer Service Representative
Atendí volúmenes altos de solicitudes de clientes vía chat, correo electrónico y teléfono, garantizando una resolución eficaz en cada interacción.. Resolví dudas, quejas y aclaraciones sobre servicios financieros (gestión de cuenta, pagos, disputas), cumpliendo 100% los estándares de calidad de la marca.. Educé a los usuarios sobre beneficios, medidas de seguridad y productos, generando experiencias de servicio únicas y memorables.. Alcancé y sostuve métricas de satisfacción y resolución en conjunto con el equipo, excediendo consistentemente las expectativas de los usuarios.. Atendí cuentas elite (segmento premium), brindando seguimiento personalizado y soluciones a la medida.
Senior Meeting Planner
Coordiné la comunicación y seguimiento con clientes corporativos de alto nivel, gestionando cada solicitud desde briefing hasta cierre, con foco en calidad y satisfacción del cliente.. Diseñé y ejecuté campañas de email marketing para comunicación con usuarios, mejorando tasas de registro y engagement.. Aseguré el cumplimiento al 100% de estándares regulatorios y de calidad en todas las interacciones y entregables.. Utilicé plataformas digitales (Zoom, Teams, Webex) y herramientas de comunicación multicanal para la coordinación y seguimiento de usuarios.. Generé reportes post-evento y documentación de seguimiento, monitoreando métricas de desempeño del equipo.
Event Manager Freelance
Gestioné la atención y seguimiento a clientes institucionales y proveedores vía correo electrónico, WhatsApp y plataformas digitales.. Resolví solicitudes, dudas y aclaraciones de múltiples partes interesadas, asegurando cumplimiento de entregas y estándares de calidad.. Coordiné procesos de licitación y documentación, brindando alternativas de solución ante incidencias y cambios de alcance.
Meeting Planner
Coordiné la logística y comunicación con clientes, proveedores y participantes, asegurando experiencias de servicio de alta calidad.. Gestioné solicitudes y seguimiento de requerimientos manteniendo estricto cumplimiento de estándares.