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Jasmine
Digital Marketing Virtual Assistant
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Competencies
Demonstrated experience with Chat Support.
Demonstrated experience with Sales & Up selling.
Demonstrated experience with Order Processing & Coordination.
Demonstrated experience with Healthcare Account Support (HIPAA).
Demonstrated experience with CRM Tools.
Education
Summary
Digital Marketing Virtual Assistant open to new opportunities
Experience
Digital Marketing Virtual Assistant
Learned social media strategies and basic digital marketing workflows. Hands-on practice real client tasks. Completed assigned tasks on time with minimal supervision. Supported email marketing and campaign tasks. Created simple graphics using Canva. Basic lead generation and prospect research
Customer Service Representative
Documented interactions using CRM systems. Followed call flow, scripts, and quality standards. Handled inbound calls from members regarding benefits, eligibility, and claims. Practiced empathy and professionalism in sensitive healthcare concerns. Basic CRM navigation and call logging