JC - Customer Service Resolution Manager with 2 years in Insurance

Pereira, Risaralda, ColombiaRemoteen

Managed claim handling resolutions in a public adjusting insurance company

Provided bilingual support in English and Spanish for customer interactions

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in claim resolution, customer support, and administrative tasks in the insurance industry, bilingual in English and Spanish.

Claim HandlingIntermediate

Managed claims resolution processes directly with customers and agencies.

Customer ServiceIntermediate

Provided direct support and contact with clients, resolving inquiries and issues.

Bilingual CommunicationAdvanced

Communicated effectively in English and Spanish in professional settings.

Administrative WorkIntermediate

Handled work processes, workflows, and documentation related to claims and customer interactions.

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