Experienced call center professional with nearly 20 years supporting US customers in sales, collections, technical support, and customer service across financial, medical, and technical sectors.
Provided high-quality support and communication for customers in call center settings.
Engaged in selling services and products, enhancing sales performance in high-pressure environments.
Assisted customers with technical issues related to networking and software support.
Handled collections processes, working with financial accounts and recovery strategies.
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Supported US clients with fluent communication in English, managing diverse customer needs.
