Dedicated professional with over 5 years in customer support, talent acquisition, and technical troubleshooting. Skilled in handling diverse client issues, evaluating candidates, and utilizing various software tools to optimize processes and enhance user experience.
Delivered technical and non-technical support across telecom, tech, and device companies, resolving issues efficiently.
Participated in hiring processes, candidate evaluation, and onboarding support at 24.7 ai.
Utilized tools like Windows Office, Salesforce, AWS, Python, and G Suite to manage data, communications, and troubleshooting.
Applied active listening and conflict resolution skills to maintain high-quality customer interactions.
24.7 ai
Be the first interaction with the applicants and verify their interests within the company., Follow account hiring processes, follow up on crucial documentation, contact possible candidates and evaluate them.
Telus International
Evaluate and solve customer problems., Provide the best service on behalf of the company., Take payments and provide payment arrangements.
24.7 ai
Panamericom
JUUL
Evaluate and resolve customer issues with their device and provide basic troubleshooting instructions., Provide the best service on behalf of the company., Maintain customer loyalty to the company by providing good service.
Closed degree
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