Jeniffer - Customer Service & Logistics Manager with 10+ years in moving industry

Arizona City, Arizona, United StatesRemoteen

Led departmental growth at No Borders Moving, improving dispatch and route planning efficiency.

Drove new business and revenue growth through strategic broker relationships at multiple moving companies.

Published on CazVidOpen to remote

Summary

Experienced in managing client relationships, logistics operations, and driving sales growth in moving and storage services. Skilled in team leadership and technical systems integration.

Key Achievements

Utilized ERP and tracking systems to streamline operations and enhance client relationship management.

Skills

Client Relationship ManagementExpert

Managing and developing key client relationships using CRM and tracking tools to ensure customer retention and growth.

Logistics & Dispatch OptimizationAdvanced

Planning and executing logistics strategies to optimize dispatch routes and crew scheduling for moving operations.

Sales & Business DevelopmentAdvanced

Driving revenue growth by developing new opportunities and cultivating strategic broker relationships.

Team Leadership & ManagementAdvanced

Leading departmental teams, managing workflows, and fostering collaboration within moving and storage services.

Experience

Customer Service and Dispatch Manager

No Borders Moving and Storage

2023 - 2025

Strategic Client Relationship Development., Real-Time Tracking and ERP System Utilization., Logistics Optimization: Optimized dispatch, route planning, and crew scheduling., Departmental Leadership., Strategic Growth &amp; Sales: Drove new business and revenue growth by cultivating strategic...