This is my profileContact via CazVid
Jimbel
Customer Service Specialist with 5+ years in healthcare and gaming
Video resume
Customer service representative
As customer service, have over 5 years of experience, 3 years working for blue cross blue shield of florida, 2 years working as moderator for Roblox, looking forward to getting an opportunity to show my experience
Contact
La Agustina, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries via email and chat, ensuring responsive support.
ModerationIntermediate
Moderated online gaming community for Roblox, enforcing community guidelines.
CommunicationAdvanced
Communicated effectively with diverse customer demographics in different channels.
Problem-SolvingIntermediate
Addressed customer concerns and moderated content to maintain quality standards.
Summary
Experienced customer service representative with over 5 years in healthcare and gaming industries, skilled in communication and moderation.
Key Achievements
- Gained over 5 years of experience in customer service, including email and chat support
- Provided moderation for Roblox for 2 years, ensuring community standards and engagement
- Contributed to customer satisfaction at Blue Cross Blue Shield of Florida over a 3-year tenure
Skills
Customer ServiceModerationCommunicationProblem-Solving
Published on CazVid - Jul 3, 2025