Joel - Virtual Assistant with 2+ years in client relations and appointment setting

Mexico City, Mexico City, Mexicoen

Successfully qualified leads through cold and warm calls for solar and roofing appointments

Maintained strong client relationships via persuasive communication and rebuttal strategies

Published on CazVidVideo interview available

Summary

Experienced Virtual Assistant specializing in appointment setting, lead qualification, and dispatching for home services and solar/roofing sectors with over 2 years of relevant experience.

Video Resume

Key Achievements

Contributed to team sales targets by consistently meeting appointment-setting goals

Skills

Lead Generation & ProspectingAdvanced

Performed lead generation efforts, qualifying potential customers for sales opportunities.

Customer Relationship ManagementAdvanced

Built and maintained client relationships through effective communication and service.

Appointment SettingAdvanced

Scheduled and managed appointments for solar, roofing, and home services, ensuring customer engagement.

Problem Solving & Conflict ResolutionIntermediate

Addressed customer concerns, provided quotes, and managed dispatch requests efficiently.

Team CollaborationIntermediate

Worked within team environments to meet sales targets and coordinate dispatching efforts.

Languages

English(Bilingual)Spanish(Bilingual)

Experience

Virtual Assistant-Appointment Setter

Infra Solutions LLC

January 2024 - July 2025

Conducted cold and warm calls to potential customers, successfully qualifying leads for solar and roofing appointments., Developed and maintained strong client relationships through persuasive communication and effective rebuttals., Managed lead generation efforts and tracked progress, ensuring...