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Jonathan
Project Manager – IT/OT
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Competencies
Amplia experiencia en planificación, ejecución y cierre de proyectos IT y de infraestructura, garantizando resultados exitosos.
Hábil en coordinar y comunicar con stakeholders diversos para alinear expectativas y obtener apoyo en iniciativas.
Dominio en gestión y planificación de infraestructura tecnológica y sistemas, asegurando continuidad operativa.
Capacidad para identificar, evaluar y mitigar riesgos en proyectos complejos, minimizando impactos negativos.
Competente en Microsoft Project, Excel y Power BI para seguimiento, análisis y reporte de proyectos.
Education
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Summary
Project Manager en Genera PR con sólida experiencia en gestión de proyectos tecnológicos, infraestructura y coordinación de stakeholders, enfocado en resultados y mejora continua.
Key Achievements
- Lideró más de 5 proyectos simultáneos de infraestructura y tecnología, logrando entregas a tiempo y dentro del presupuesto.
- Optimización de procesos de gestión de proyectos, estandarizando documentación y metodologías que incrementaron la eficiencia.
- Coordina y gestionó relaciones con más de 10 stakeholders clave, asegurando alineación y satisfacción del cliente.
- Implementó controles de riesgos y mitigaciones que redujeron incidentes en proyectos críticos.
- Apoyó en la integración de aplicaciones empresariales y sistemas, mejorando la operatividad y seguridad.
Experience
Project Manager – IT/OT
Lead a portfolio of 5+ concurrent IT and infrastructure projects, prioritizing activities based on business impact and resource availability.. Manage 10+ stakeholders across Applications, Infrastructure, Cybersecurity, Operations, and external vendors.. Accountable for end-to-end project delivery from requirements through implementation and stakeholder acceptance.. Define and align project scope, ensuring consistency between business requirements, technical teams, and vendor deliverables.. Prevent risks and rework by proactively clarifying deliverables, responsibilities, and contractual scope.. Develop and manage project schedules in Microsoft Project, including dependencies, sequencing, and timelines.. Influence cross-functional teams to align on goals, timelines, and deliverables without direct authority.. Deliver executive-level reporting with clear visibility into progress, risks, and milestones.. Coordinate multi-team and multi-vendor environments to ensure alignment and execution.
Project Coordinator
Supported project execution across multiple initiatives by coordinating tasks, tracking progress, and maintaining alignment between teams.. Assisted in preparing project documentation, reports, and deliverables to support project visibility and communication.. Analyzed program data and documentation to identify gaps and improve reporting accuracy.. Collaborated with cross-functional teams to ensure timely completion of tasks and deliverables.
Operations Analyst / Provider Validation Support
Reviewed and validated provider documentation for healthcare entities including physicians, hospitals, and emergency service providers, ensuring compliance with Medicaid requirements in Puerto Rico.. Ensured accuracy and completeness of documentation, contributing to regulatory compliance and data integrity.. Collaborated with internal teams to support service delivery and maintain process alignment.
IT Project Manager – Enterprise Applications
Managed enterprise application, ERP, and infrastructure initiatives from initiation through deployment.. Coordinated Applications, Infrastructure, Cybersecurity, Procurement, Legal, HR, QA, vendors, and business stakeholders.. Managed initiatives involving Asset Suite ERP, Oracle Fusion, Abacus, SharePoint Online, ManageEngine Endpoint Central, ServiceDesk Plus, and Enterprise Single Sign-On (SSO).. Developed Project Charters, SOWs, Risk Registers, RACI Matrices, UAT templates, weekly executive status reports, dashboards, and governance documentation.. Created standardized PMO templates to improve project governance and delivery consistency.. Authored technical manuals, workflow documentation, and user guides for Asset Suite ERP.. Served as Functional SME for Asset Suite ERP supporting contract renewals, contract requisitions, payment authorizations, purchase orders, material requests, and professional services procurement.. Managed project communications using Microsoft Project, Planner, Teams, Outlook, SharePoint, Excel, and Power BI.
Project Management Consultant
Supported enterprise IT initiatives for Genera PR.. Standardized PMO documentation including Risk Registers, RACI Matrices, SOWs, weekly status reports, and project templates.