Experienced BPO professional with over nine years in customer service, technical support, and sales, seeking remote opportunities to leverage strong communication and problem-solving skills.
Provided customer support in multiple campaigns, emphasizing satisfaction and efficiency.
Supported technical inquiries and system troubleshooting in a BPO environment for over four years.
Utilized convincing techniques to transition into sales roles and engage clients effectively.
Scheduled client appointments, supporting sales efforts and customer engagement.
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