Dedicated IT professional with solid background in security, compliance, Salesforce administration, and customer service. Skilled in troubleshooting, system maintenance, and team collaboration, with a proactive approach to learning and problem-solving.
Utilized Salesforce for administrative tasks and QA, supporting business processes and data management.
Engaged with customers to resolve issues, demonstrating effective communication and problem-solving skills.
Provided technical assistance on security, compliance, and system issues, ensuring service continuity and security.
Performed PC repairs, maintenance, and network troubleshooting, supporting organization IT infrastructure.
Concentrix
SIF.SA
Incompany
Concentrix
Concentrix
High school graduate
Systems Engineering
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Collaborated within team environments, demonstrating patience, responsibility, and effective communication.
