Joseph

Operations Manager

Lead daily operations and directly supervise a team of 12 employees across multiple departments, maintaining hands-on involvement in day-to-day execution and quality control.. Serve as the primary point of contact for clients throughout project execution, addressing concerns proactively and ensuring high satisfaction with final outcomes.. Own end-to-end coordination of a full office relocation project (2022), managing the budget and schedule while coordinating contractors, vendors, and internal stakeholders from planning through completion.. Manage end-to-end international procurement of farming equipment from China, coordinating four shipments annually and overseeing vendor negotiations, logistics, and customs clearance.. Inspect incoming deliveries and materials for accuracy and damage, resolving discrepancies promptly to keep projects on track and prevent delays.. Analyze financial data to guide budgeting and resource allocation decisions, keeping projects on budget and on schedule.. Develop and implement workflow improvements to streamline processes and reduce operational costs.. Lead negotiations with partners, suppliers, and stakeholders, securing agreements that keep projects and business relationships moving forward smoothly.. Supervise, train, and mentor team members, building a collaborative, high-performing work environment.