Juan - Customer Service & Sales Supervisor with 10+ years in Call Center Industry

Puebla City, Puebla, Mexicoen

Accumulated over 10 years of experience across customer service, sales, and management roles

Held managerial roles such as supervisor, trainer, and account manager for five years

Published on CazVidVideo interview available

Summary

Experienced call center professional with over 10 years in customer service, sales, and management roles, specializing in B2B sales, team supervision, and client communication.

Video Resume

Key Achievements

Gained diverse experience including B2B sales, outbound calling, appointment setting, retention, and language interpretation

Skills

Customer ServiceIntermediate

Provided phone, email, and chat support, ensuring customer satisfaction and issue resolution.

Sales & Business DevelopmentIntermediate

Engaged in outbound sales, appointment setting, retention, and B2B activities to drive revenue.

Team Supervision & TrainingIntermediate

Supervised, trained, and managed call center teams, focusing on performance improvement.

Language InterpretationBeginner

Provided language interpretation services in property management context.

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