Dynamic professional with extensive experience in sales, client retention, bilingual communication, and team leadership. Proven ability to manage diverse accounts, implement effective marketing strategies, and deliver comprehensive training across international settings. Skilled in fostering client...
Oversaw sales processes from prospecting to closing for hospital supplies and legal staffing, resulting in sustained client relationships.
Handled multiple client accounts, coordinated contract negotiations, and implemented communication strategies for diverse industries.
Conducted bilingual customer service, interpretation at global conferences, and language instruction for international students.
Led team training, quality assurance, and process improvements in customer service and administrative roles.
Hospital Supply Company
Managed existing clients for hospital supply company, Contacted hospitals through the US, Handled entire sales pipeline from cold calls to sales pitch and closing
Unknown
Managed multiple accounts, Created Email marketing strategies and maintained timely communications, Online recruiting for attorneys and paralegals, Resume intake and interviews, Attorney/ Paralegal introductions, Managed contracts for attorney/ paralegal projects, Ring central software for client...
CC Capital
Agent interviews, Client interviews, Creating marketing strategies through client consultations, Email and script writing, Quality assurance, Data collection and client updates
Private Tutor
International students, All levels, TEFL, Michigan exam preparations
Inter’l Business Admin.
Developed email marketing strategies, maintained client communications, and managed digital file systems for legal staffing.
11th Global Symposium for Regulators
Interpreted for English speaking delegates, Reported directly to International Telecommunications Union press office
The Marketing Store
Customer service campaign for a Fortune 500 company, Managed schedules, quality assurance and reviews, and weekly team meetings, Conducted interviews and trained bilingual CSR’s
TLC Vision
Inbound/ Outbound, bilingual (English/ Spanish), Scheduled appointments for clinics throughout the US, Conducted preliminary assessment of clients for laser eye surgery, Followed up with client interest