This is my profileContact via CazVidJuan
Call Center Bilingual Agent with customer service and sales experience
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and solutions to clients in a call center environment, ensuring customer satisfaction.
Bilingual CommunicationIntermediate
Communicated effectively in multiple languages to serve diverse customer needs.
Sales SupportIntermediate
Engaged in sales activities to promote products and services to clients.
Basic Web TechnologiesBeginner
Possesses foundational knowledge of HTML, CSS, and JavaScript gained through technical support tasks.
Education
Bachelor
MAXIMILIANO KOLBE BILINGUAL SCHOOL
Languages
EnglishAdvanced (B2 - C1)
SpanishNative
Summary
Experienced bilingual call center agent with a focus on customer support and sales across diverse industries.
Key Achievements
- Handled multilingual customer inquiries at Teleperformance, demonstrating language proficiency.
- Provided customer support and sales solutions across multiple companies, contributing to client satisfaction.
- Gained exposure to HTML, CSS, and JavaScript through technical support roles at Teleperformance.
Experience
Call Center Bilingual Agent (BPO)
Teleperformance
Jan 2019 - Nov 2019
Medium experience in HTML, CSS and JS
Call Center Bilingual Agent (Customer Service)
Qualfon
Jan 2023 - Aug 2023
Call Center Bilingual Agent (Sales)
OneLink
Jan 2021 - June 2021
Skills
Customer ServiceBilingual CommunicationSales SupportBasic Web Technologies
Published on CazVid - Jul 3, 2025