Juan - Social Media & Account Manager with 10+ years in marketing and client relations

Mexico City, Mexico City, MexicoRemoteen

Managed and optimized social media profiles, increasing engagement and brand reach

Led client account management with a focus on satisfaction and retention across multiple projects

Published on CazVidVideo interview availableOpen to remote

Summary

Gustavo Sanchez leverages over a decade of experience in social media management, client relations, and sales to drive engagement, satisfaction, and business growth. Skilled in analytics, strategic planning, and team leadership.

Video Resume

Key Achievements

Directed sales teams, developed strategies, and managed key client relationships to meet and exceed targets

Skills

Social Media ManagementAdvanced

Handled social media platform updates, content planning, and campaign monitoring

Client Relationship ManagementAdvanced

Ensured high client satisfaction, retention, and coordinated multi-department workflows

Sales & Business DevelopmentAdvanced

Directed sales teams, developed commercial strategies, and managed key accounts

Data Analysis & ReportingIntermediate

Analyzed performance metrics, KPIs, and CRM reports to inform decision-making

Operational Strategy & Database Management

Experience

FREELANCE SOCIAL MEDIA MANAGER

CSW Anchor

2023 - 2025

Managed and updated social media profiles (Instagram, Facebook, and others)., Planned and published content to increase engagement and brand reach., Created and monitored Meta Ads campaigns to promote products or services., Analyzed metrics and prepared performance reports.

ACCOUNT MANAGER

Encor Solar

2022 - 2023

Managed residential and commercial client accounts, ensuring high levels of satisfaction and retention., Coordinated the complete sales and installation cycle, from contract signing to system activation with the utility company., Supervised the SOLO CRM platform for order tracking, purchase...

SALES MANAGER &amp; DATA ANALYST

Atlas Solar

2020 - 2022

Directed sales teams: recruitment, training, motivation, and performance evaluation to meet and exceed quotas., Developed and executed commercial strategies aligned with company goals., Managed key client relationships and strategic accounts., Analyzed KPIs and CRM reports to optimize processes.,...