Versatile professional with over 8 years of experience in customer service, sales, interpretation, and event operations. Skilled in fostering client relationships, translating complex information, and supporting team success across various settings.
Provided exceptional support and relationship management in sales, retail, and event environments.
Translated verbal and written communications with cultural sensitivity in healthcare, customer service, and technical settings.
Analyzed data and statistics to support decision-making and campaign effectiveness.
Assisted in setup, operation, and safety management at fairs and food service events.
LIBRERIA FERNANDO BOOKSTORE
On-site position, Package supervision, Product maintenance
SUPERIOR SALES SERVICES
Successfully managed and nurtured a high-performing sales team, surpassing quarterly revenue targets by an impressive 20% through adept coaching and motivational strategies., Fostered robust relationships with key clients, leading to a remarkable 30% surge in customer retention and a notable 15%...
ICC BPO HONDURAS
Translating verbal and written communications, ensuring clarity and cultural relevance for Spanish-speaking audiences., Facilitating clear communication in customer service, health consultations, and workplace training, ensuring all parties understand essential information., Interpreting for...
LIONBRIDGE
Bachelor
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Prepared and served food items such as pizza and cotton candy in high-volume outdoor events and fairs., Operated and maintained food cart equipment safely and efficiently, following hygiene and food safety standards (FDA and state regulations)., Managed cash and card transactions, ensured accurate...
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Served beverages including tea, sodas, and bottled water to a high volume of fair visitors daily., Provided fast, friendly, and professional customer service in a busy outdoor event environment., Managed cash and card transactions, ensuring accuracy and accountability during peak hours., Maintained...
ALL STATE 38, INC
