Kelebogile - Debt Collector at VVM Debt Collector

Provides professional and courteous support to clients, ensuring customer satisfaction.

Effectively negotiates payment arrangements to maximize recoveries and maintain client relationships.

Excels in clear, professional communication via calls and emails to resolve issues efficiently.

Collaborates effectively with colleagues to meet and exceed team goals.

Managed inbound and outbound calls.. Negotiated payment arrangements.. Collected overdue accounts.. Responded to customer emails professionally.

Delivered excellent customer service.. Assisted customers with enquiries and orders.. Maintained cleanliness and food safety standards.. Worked with team members to achieve shift targets.