Experienced in customer service, technical support, billing, and team collaboration across various companies and roles.
Applied proactive approaches to resolve customer issues efficiently and prevent recurring problems.
Collaborated effectively within team settings to achieve customer satisfaction and operational goals.
Managed multiple customer accounts and tasks, ensuring timely and organized service delivery.
Utilized creative approaches to handle customer inquiries and improve service processes.
Integrity Solutions Inc
SITEL para DIRECTV
Sitel Panamá
Alimentos Cárnicos De Panamá S. A
SITEL Panamá
Bachelor
Law Degree
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Provided technical assistance in billing and troubleshooting, especially at SITEL for DIRECTV.