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Kenos
Call Centre Agent (Part-Time)
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Competencies
Demonstrated experience with Personal care & ADL support.
Demonstrated experience with Bathing, dressing & toileting.
Demonstrated experience with Feeding & meal assistance.
Demonstrated experience with Mobility & walking assistance.
Demonstrated experience with Elderly care.
Education
Languages
Summary
Professional profile
Experience
Call Centre Agent (Part-Time)
Handled customer enquiries professionally and communicated clearly with clients.. Responded to questions and concerns while maintaining a respectful and patient approach.. Developed strong communication, listening and problem-solving skills.
Waitress
Provided friendly and attentive service to customers in a busy hospitality environment.. Assisted with food preparation and service while maintaining hygiene standards.. Responded to customer requests and worked effectively as part of a team.. Maintained a clean, organised and welcoming environment.
Front Desk / General Worker
Assisted customers in a friendly and professional manner.. Responded to customer requests and supported front-of-house operations.. Assisted with food service and general duties while maintaining cleanliness.. Worked effectively in a fast-paced environment and as part of a team.
General Worker / Elderly Care Support
Provided daily assistance and attentive support to elderly residents.. Served meals and ensured residents received the correct food according to their needs and requests.. Assisted residents with mobility and daily activities while maintaining dignity and respect.. Listened to residents and responded appropriately to individual preferences and concerns.. Maintained a clean, hygienic and organised environment.. Worked closely with colleagues to provide consistent and dependable care.
Caregiver
Provide daily patient care while maintaining dignity, comfort and independence.. Assist with bathing, dressing, feeding, toileting and mobility.. Support patients with daily activities and respond respectfully to their individual needs.. Observe patients and communicate concerns or changes to nursing staff.. Maintain a clean, safe and hygienic care environment.. Use calm communication and patience when supporting people during sensitive or challenging situations.. Work flexible shifts, including nights, weekends and public holidays.