Experienced technical support engineer with programming skills and a passion for technology, seeking remote support roles.
Provided technical assistance and troubleshooting support across multiple platforms and tools
Built, reviewed, and refined websites and email templates using HTML, CSS, JavaScript
Utilized Python and Java for development projects and automation tasks
Utilized SQL and MySQL for data analysis and managing customer inquiries
Coupa Software
Providing exceptional technical support, Addressing tickets and inquiries within the Salesforce platform, Using SQL for in-depth analyses, Troubleshooting and resolving customer issues
Tai Software
Helping customers with technical questions and requests, Using HTML to manage templates, Testing API calls with Swagger, Resolving tickets through Hubspot and Salesforce
Freelance
Reviewing and checking websites as per client specifications, Crafting basic websites from scratch, Refining existing websites
On the fuze
Testing and reviewing web pages, landing pages, blog posts and email templates, Performing automated and manual reviews
Python Basic
Full stack web development
Full stack web development
International business professional
computer engineering
Discover other professionals with similar experience
Handled customer orders, inquiries, and logistics in healthcare and retail sectors
Zimmer Biomet
Receiving orders for orthopedic implements through emails and calls, Confirming shipments with warehouses and inventories
Sitel
Creating shift schedules for agents, Reviewing queue and special customer requirements
IGT Solutions
Checking queues, Helping payroll, Sending reports using CRMs and Excel
Camara de comercio e industria colombo chilena
Homecenter, Sodimac Corona
Selling different products in various areas
