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Khaled
Sales Manager – Technical Support & Operations
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Competencies
Demonstrated experience with SQL.
Demonstrated experience with Python.
Demonstrated experience with R.
Demonstrated experience with Excel.
Demonstrated experience with Tableau.
Education
Languages
Summary
Sales Manager – Technical Support & Operations open to new opportunities
Experience
Professional Surveillance & Alarm System Engineer
Analyzed system failure logs to identify recurring issues, reducing response time by 20%.. Prepared periodic performance reports using Excel.. Supervised installation and programming of Hikvision, Dahua, UNV systems.
Professional Surveillance, Sound & IT System Engineer
Analyzed smart home system usage data to provide development recommendations.. Trained staff on CRM software for sales and service tracking.
Professional IT Engineer
Analyzed network and server performance to propose efficiency improvements.. Managed maintenance and sales teams.
Sales Manager – Technical Support & Operations
Analyzed car rental data to identify most demanded models and increase revenue.. Trained employees on reporting software.