Experienced bilingual call center professional with over 6 years in technical support, collections, customer service, and sales across various industries including telecom.
Provided bilingual support to customers in call center environments across various roles.
Handled technical support inquiries for Verizon, assisting customers with technical issues.
Engaged in sales campaigns for Comcast Xfinity, contributing to product promotion and customer acquisition.
Managed customer accounts for collections, ensuring timely payments and account resolutions.
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Effectively communicated with diverse customer bases in both Spanish and English.
