Luis - Sales Coach with 10+ years of customer and team management

Experience in coaching sales teams and managing key accounts, applying various sales techniques and integrity standards.

Provided support to customers with billing concerns, sales options, and cellphone services across Canadian provinces.

Mentored team members, monitored performance, and supported Digital Enablement team success at TELUS INTERNATIONAL.

Managed financial data, company performance evaluation, and supervised operations including safety, benefits, and classification at Medical Center SALUPRECA.

Supported healthcare professionals with scheduling, checkups, tests, minor surgeries, and administrative tasks.

Coaching and mentoring team members in order to develop and improve their sales skills by providing and implementing different sets of techniques and sales integrity guidelines to help them reach their targets.

Provide Support to customers located in the provinces of Alberta and British Columbia, Canada, that requires assistance with billing concerns and sales options.

Provide coaching and support to team members from the Digital Enablement Team. Monitor their performance and apply guidelines that ensure their success in this line of business.

Provide assistance and support with all related digital enablement issues to companies located in the provinces of Alberta and British Columbia, Canada.

Manage Key Accounts for companies, Manage payments, credit values, credit bureau profile updates for new and existing customers.

Provide customer service assistance to customers with cellphone service for TELUS in Canada.

Supervise the evaluation, classification and qualification of occupations and jobs. Administer compensation, benefits and performance management systems, and safety and recreation programs.

Administer and manage all types of financial information, prepare and document different reports, evaluate the company's performance and analyze different trends.

Supports healthcare professionals by taking on duties like scheduling appointments, performing checkups and medical tests or even minor surgeries.