Luis - Customer Service & Tech Support Specialist with 3 years in BPO

Managua, Managua Department, NicaraguaRemoteen

Accumulated nearly three years of experience across call centers, covering customer service, tech support, and review roles.

Worked for over two years at WebHelping Nicaragua in a chat support capacity.

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Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call center environments focused on customer service, technical support, and review tasks with nearly three years of industry experience.

Video Resume

Key Achievements

Handled customer issue resolution via phone at Ibexuova.

Skills

Customer ServiceIntermediate

Provided support and assistance to customers through chat, phone, and review platforms.

Technical SupportIntermediate

Resolved customer technical issues as part of a back office tech support team.

Call Center OperationsIntermediate

Performed customer issue resolution and review tasks in a call center environment.

Review & Quality AssuranceBeginner

Participated in review team activities to ensure quality standards.

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