Experienced in managing residential properties, providing exceptional customer service, and supporting business operations with a strong focus on scheduling, communication, and administrative efficiency. Bilingual in English and Spanish, with a background in real estate and client support.
Organized appointments and managed work schedules across multiple roles, ensuring operational continuity.
Provided support to clients, answered inquiries, and managed communications in various sectors including healthcare and finance.
Held responsibilities in managing residential communities, coordinating maintenance, and improving occupancy rates.
Performed data entry, record management, invoicing, payroll, and report creation using QuickBooks and MS Office tools.
Coyote Dental
Called the concierge to schedule appointments for clients, Explained what each facility had to offer, Answered prospective clients' questions and concerns, Provided dental information and estimated costs, Set up consultations and provided necessary information for appointments
Working Capital Loans
Made contact with prospective customers to offer equipment financing and working capital loans, Consulted the owner for necessary paperwork to update files, Discussed business statutes with the Secretary of State, Checked owners' credit
TaskUs Call Center
Communicated for project organization, Provided customer service and one-on-one meetings to assist the team, Answered incoming calls and supported existing policyholders, Made outbound calls to review policies
Simply Clean of America
Scheduled jobs for clients, Delegated work and oversaw scheduling, Performed administrative duties, Completed payroll accounting weekly, Created monthly reports and invoices using QuickBooks
High School equivalent
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