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Retail & Customer Service Specialist with 5+ years of front-line experience
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Competencies
Provided direct customer assistance, product information, and handled transactions
Conducted inventory audits, restocking, and stock organization across multiple roles
Operated cash register systems to process transactions efficiently and accurately
Collaborated with team members, trained staff, and maintained safety standards
Performed painting, repair, and organization tasks in various property and retail settings
Education
Summary
Dedicated professional with extensive experience in customer interactions, inventory management, and retail operations within the retail and cannabis industries.
Key Achievements
- Managed inventory and handled shipments at a dispensary, including weekly audits
- Provided exceptional customer service and product knowledge at multiple retail roles
- Led store operations as key holder, ensuring security and inventory accuracy
Experience
Budtender/Security
Interacted with customers, helped inform them of our service and inventory, Served customers daily, Restocked inventory and handled shipments, Trained and proficient with ‘Dutchie’ Cashier System, Worked as security at the main door, Checked ID’s and made sure of no disturbances, Performed audits...
Bartender/Barback/Customer Service Representative
Interacted with customers, helped inform them of the products and inventory, Served daily customers, weddings and special events, Restocked inventory when required
Painter and General Labourer
Painted interior and exterior of homes
Personal Assistant/ General Labourer
Assisted in loading and unloading merchandise, Organized personal items into proper storage areas, Painted interior and exterior areas and performed repair work when needed, Trimmed and cut plants; planted and watered flowerbeds, Effectively followed all verbal and written instructions and...
Stock and Inventory Manager
Visually maintained merchandise to enhance and drive sales, Conducted regular inventory and informed store owner with inventory updates, Maintained clean displays and store appearance to uphold the business image and meet the operational standards, Demonstrated advanced product knowledge and built...