Mary

Call Centre Representative

Assisting all customers with existing bookings with any requirements they have by providing the best service experience for our customers, both internal and external.. Provide customers with any information required prior to travel.. Handling inquiries via phone, email, and web chat with top-notch service, using skills to identify client needs and showcase the best options.. Building trusting relationships with customers and understanding their needs.. Meeting sales and service targets, support both inbound and outbound initiatives.