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Competencies
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Excel VBA.
Demonstrated experience with R Programming.
Demonstrated experience with Power BI.
Demonstrated experience with SQL.
Education
Languages
Summary
Professional profile
Experience
Pension Product Development Analyst
Conducted market research and pricing analysis for pension products, and performance optimization across multiple client segments. Managed self-buy product initiatives, enhancing client access and driving direct sales performance. Utilized analytics tools (Excel, internal BI platforms) to monitor campaign effectiveness and optimize strategies. Delivered tailored pension product solutions and support to clients via phone and email, ensuring a high standard of service
Sales and CRM Coordinator
Utilized in-house CRM software to manage leads, track sales metrics, and maintain client interactions. Sold a range of life insurance products tailored to client needs. Participated in the public marketing and advertising of insurance offerings
Management assistant (internship)
Collaborated with key departments to gain a comprehensive understanding of the bank’s operations. Participated in various cross-functional projects, supporting process improvements, client service initiatives, and operational efficiency