Mauricio - Customer Service & Administrative Support Specialist with 2+ years in healthcare and education

Expert in coordinating patient care, managing inquiries, and facilitating seamless communication between clients and healthcare providers.

Proficient in processing insurance authorizations, verifying insurance details, and ensuring compliance with medical policies.

Experience in supporting classroom management, preparing teaching materials, and facilitating student learning.

Effective communicator with experience in liaising between patients, insurance companies, and educational staff.

Support in the creation and execution of educational workshops, Provide thematic reinforcement to students to facilitate learning, Classroom Management Assistance, Preparation of Teaching Materials, Monitoring Student Progress

Facilitates seamless patient care by coordinating medical appointments, Dispatching medication to pharmacy, Patient services and billing liaison, Patient services coordinator, Pharmacy dispatcher

Processes authorization through medical insurance platforms, Authorizations routing through insurance companies, Verify insurance details, Ensuring compliance with insurance requirements, Ensuring approvals obtained for medical procedures or services