Experienced supervisor with a solid background in customer service, collections, and online order management across retail and telecommunications sectors.
Applied communication and problem-solving skills to address customer needs effectively.
Managed and coordinated teams across multiple roles to ensure operational objectives.
Utilized clear and effective communication in customer interactions and team leadership.
Addressed issues in customer service, collections, and online orders through strategic solutions.
Iterum, The Home Depot
Customer Service and Online orders
AT&T
Credits and Collections
Alorica, Verizon
Customer service and cross sales
Economics degree
Actuarial science studies
Bussines administration technical degree
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Maintained organized workflows and managed online order processing effectively.
