Demonstrated experience with MS Office (Word, Excel, PowerPoint).
Demonstrated experience with Database Basics.
Demonstrated experience with Internet & Email Applications.
Demonstrated experience with WhatsApp Business.
Professional profile
Welcomed and greeted daily store visitors, delivering professional front-of-house customer service.. Handled visitor inquiries, guided customers efficiently, and resolved service-related issues promptly.. Managed daily cash/billing support, maintained transaction logs, and assisted with front desk administrative tasks.. Collaborated with team members to keep front-end operations smooth and organized in a high-volume environment.
Managed initial client inquiries, service onboarding, and primary communication via WhatsApp, LinkedIn, and social channels.. Negotiated service terms, gathered client specifications, and maintained clear documentation for project delivery.. Built ongoing relationships with diverse local and international clients, maintaining high customer satisfaction.