Versatile professional with over 10 years' experience in pet care, interpretation, business management, and customer engagement. Skilled in operations, team leadership, and bilingual communication, committed to delivering high-quality services and building strong client relationships.
Managed daily business operations, workflows, staff supervision, and client relationships across multiple roles.
Delivered professional Spanish-English interpretation in medical, legal, and social service settings, ensuring clear and accurate communication.
Provided high-quality customer service in diverse environments including pet care, food service, and call centers.
Led promotional activities, guest engagement initiatives, and managed social media to grow business visibility and revenue.
Cherry’s Pet Home Care
Founded and managed a pet care business providing personalized boarding, pet sitting, grooming coordination, and transportation services., Oversaw daily operations including scheduling, pricing, client relations, and service quality., Recruited, interviewed, trained, and supervised staff to support...
Lionbridge
Provided professional interpretation services across multiple fields including medical, legal, educational, social services, and customer service., Facilitated clear, accurate, and culturally appropriate communication between limited-English-proficiency clients and service providers., Interpreted...
Fantasy Island Resort
Managed hotel entertainment programs to enhance guest experience and satisfaction., Led sales initiatives and promotional activities to increase guest engagement and on-site revenue., Recruited, interviewed, and selected staff for the entertainment department., Coordinated onboarding, scheduling,...
Clinical Psychology
Bachelor of Humanities
Primary & Middle Secondary Education
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