Dedicated professional with over 10 years in customer service, operations, and team supervision across telecom, medical interpretation, and sales sectors. Skilled in campaign management, CRM tools, and office software.
Provided customer service and technical support across telecom, medical interpreting, and campaign campaigns.
Supervised teams in call centers and interpreters, overseeing workflows and ensuring quality standards.
Utilized CRMs and dialers like Zendesk, Zadarma, and Dialfire to manage customer interactions and campaigns.
Coordinated and managed tech support and campaign projects, ensuring timely execution and team collaboration.
Mom’s Foods
Business owner
Business owner
Telvista Tijuana
Baja Contact Services
Solucenterint
High School Diploma
Electronics Technician
Small Business Management
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