Experienced application support engineer proficient in cloud platforms, log monitoring, security configurations, and database management, with a strong focus on AWS and enterprise application lifecycle management.
Experience working with AWS services, EKS, EC2, and virtualization tools like VMware to support and monitor cloud infrastructure.
Proficiency in providing tier 2/3 support, log troubleshooting, incident management, and performance monitoring using tools like ELK, New Relic, CloudWatch.
Skilled in running SQL queries, updating Oracle, MongoDB, MySQL databases, and managing data pipelines within ETL workflows on AWS and Oracle platforms.
Managed security configurations including SSO, SAML, SSL, GPO, and authentication protocols across various applications and environments.
Metova
Provide L2/L3 support through JIRA with change requests and incidents., Recreate and troubleshoot log errors., Collect and troubleshoot organization logs, alerts, data and metrics in dashboard., Collaborate with teams on pending tasks and activities across AWS cloud services- IaaS, PaaS, SaaS.,...
AstraZeneca
Coordinate application integration and decommission., Application lifecycle management change requests to configure SSO, SAML and SSL certificates for authentication and authorization and encryption purposes., Monitor Kubernetes microservices clustering with ELK’s- Kibana, Grafana and New Relic.,...
TCS
Monitor IAM user and application access through GRC (governance, risk, compliance) in ServiceNow., Manage application lifecycle (integrate-move-exit- access certification/authorization)., Run administration tasks and prepare reports for new application integration.
Tiempo Development
Associate degree
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