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Mulumba
Cisco Network & Telephony Technician
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Competencies
Demonstrated experience with TCP/IP.
Demonstrated experience with LAN/WAN.
Demonstrated experience with Routers.
Demonstrated experience with Switches.
Demonstrated experience with Wi-Fi.
Education
Languages
Summary
Professional profile
Experience
CISCO NETWORK & TELEPHONY TECHNICIAN
Performed updates and technical maintenance on Cisco IP phones and Cisco routers.. Supported configuration and connectivity of Cisco network and telephony equipment.. Installed and connected Cisco fixed/IP telephones in a hotel environment.. Performed troubleshooting on Cisco network and telephony equipment.. Supported testing and deployment of Cisco equipment to ensure reliable network and communication services.
SOFTWARE PROJECT MANAGER – STUDENT GRADING MANAGEMENT SYSTEM
Led the implementation of a student grading management system for a school serving more than 5,000 students.. Coordinated a multidisciplinary team of more than 10 members throughout the project.. Worked with educators and school stakeholders to identify requirements and define system needs.. Supported implementation of a digital solution for managing and organising students’ academic grades.. Reviewed software solutions according to the school’s operational and academic requirements.. Provided training to school staff on the new software system.
IT CONSULTANT / NETWORK PROJECTS
Provided IT consulting and technical support to clients and organisational stakeholders.. Participated in the implementation of LAN network infrastructure for insurance-sector environments.. Supported network configuration, connectivity and troubleshooting.. Worked with clients to identify technical requirements and recommend appropriate solutions.. Coordinated project activities and maintained professional relationships with stakeholders.
COMPUTER SCIENCE TEACHER
Taught computer science and technology-related subjects.. Developed lesson plans, learning materials and practical activities.. Implemented technology-based teaching methods and provided individual technical support.. Participated in curriculum development and assessment activities.
WEB DEVELOPMENT INSTRUCTOR
Delivered practical instruction in web development to university students.. Guided students through practical exercises and web development projects.. Provided training on web development concepts, tools and practical techniques.
CYBERSECURITY INTERN – REMOTE
Completed a one-year remote professional internship in cybersecurity.. Gained exposure to cybersecurity principles, information systems protection, data protection and cloud security.. Developed awareness of cybersecurity threats and information security practices.
LAN NETWORK IMPLEMENTATION TECHNICIAN
Implemented a Local Area Network (LAN) infrastructure for the medical clinic.. Installed and configured network connectivity infrastructure.. Supported network troubleshooting and connectivity testing.. Provided technical support during deployment and implementation.
WEB & MOBILE APPLICATION DESIGNER
Designed user interfaces for web applications according to client requirements.. Created wireframes and prototypes and prepared application documentation.. Collaborated with developers and integrated third-party APIs into existing applications.
WEB DEVELOPMENT / IT INSTRUCTOR
Delivered training in web development and computer-related subjects.. Developed course materials and provided individual technical support.. Used digital learning tools and multimedia technologies in teaching.