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Natalia

Passenger Service Agent

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Medellín, Antioquia, Colombia
Available on CazVid
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Competencies

Customer Service & Centered Service

Experiencia demostrada en Customer Service & Centered Service.

Aviation Safety & Emergency Procedures

Experiencia demostrada en Aviation Safety & Emergency Procedures.

Assertive Communication

Experiencia demostrada en Assertive Communication.

Conflict Resolution

Experiencia demostrada en Conflict Resolution.

Teamwork & Collaboration

Experiencia demostrada en Teamwork & Collaboration.

Education

English B2
TOP ENGLISH MÉXICO
Completado 2024
Swimming Course
Swimming League
Completado 2023
Etiquette and Protocol course
Completado 2022

Languages

EnglishB2

Summary

Passenger Service Agent buscando nuevas oportunidades

Experience

Passenger Service Agent

Clic Air airline
Ene 2025 - Ene 2026

Provided comprehensive assistance from arrival to boarding.. Delivered empathetic and human-centered service and ensured compliance with airline procedures.

On-board Service

Satena Airline
Ene 2023 - Presente

Provided on-board service on Satena aircraft, ensuring passenger comfort and compliance with safety procedures.. Maintained cabin readiness and kept the aircraft fully equipped for service throughout the flight.

Manager

Cosmetics Store
Ene 2020 - Presente

Opened and managed the daily operation of the store.. Supervised staff, organized inventory, ensured excellent customer service in sales and managed the closing.

Flight Attendant

HALCONES AVIATION
Ene 2021 - Ene 2023

Skills

Customer Service & Centered ServiceAviation Safety & Emergency ProceduresAssertive CommunicationConflict ResolutionTeamwork & Collaboration
Published on CazVid - Oct 9, 2026
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