Dedicated customer support specialist with diverse experience in handling inquiries, technical issues, and order management for various industries.
Extensive experience in claims handling, technical support, and order management ensuring customer satisfaction.
Provided technical assistance for products and services, resolving customer issues efficiently.
Managed Shopify orders, reservations, and delivery issues effectively to ensure seamless customer experience.
Handled email communication and account inquiries across multiple customer service platforms.
Sutherland Global
Assisted customers with inquiries and issues, Provided technical support for product help
Teleperformance SAS
Handled customer inquiries and complaints, Provided assistance during the booking process for Airbnb customers
Intouch CX
Managed customer service for a Jewelry store during peak season, Handled Shopify order management and delivery issues
Foundever
Handled customer issues during payment processes, Managed general account inquiries
Software Engineering
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