Nicolas - Customer Support Specialist with 5+ years of client service experience

Extensive experience in claims handling, technical support, and order management ensuring customer satisfaction.

Provided technical assistance for products and services, resolving customer issues efficiently.

Managed Shopify orders, reservations, and delivery issues effectively to ensure seamless customer experience.

Handled email communication and account inquiries across multiple customer service platforms.

Assisted customers with inquiries and issues, Provided technical support for product help

Handled customer inquiries and complaints, Provided assistance during the booking process for Airbnb customers

Managed customer service for a Jewelry store during peak season, Handled Shopify order management and delivery issues

Handled customer issues during payment processes, Managed general account inquiries