Experienced virtual assistant specializing in administrative, customer support, and coordination roles across diverse industries with a focus on efficiency and client satisfaction.
Prioritized tasks and delivered results efficiently in fast-paced environments.
Provided real-time assistance to clients, ensuring seamless service experiences.
Utilized Microsoft Office, Google Workspace, and database management for daily operations.
Maintained effective communication and fostered positive relationships with clients and teams.
Beradavi Solutions SAS
Provided administrative and organizational support to tax professionals and accountants., Managed client inquiries and served as the first point of contact.
DPR Colombia
Quoted merchandise orders and managed international supplier negotiations., Oversaw shipments and ensured timely deliveries for corporate clients.
Sutherland
Assisted global Airbnb users, ensuring seamless travel experiences., Delivered high-quality support across digital platforms.
Teleperformance
Provided real-time support for Apple products (iPhone, iPad, AirPods, Apple Watch)., Scheduled technical support appointments and product replacements.
Bachelor’s Degree
High School Diploma
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Collaborated within multicultural teams and across different time zones.
La Llanera Restaurant
Welcomed guests, managed reservations, and ensured positive dining experiences.
MEBAR S.A.S Constructions
Updated client databases and promoted products via email campaigns.
