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Receptionist with over 3 years in customer service and pest control
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Competencies
Proficient in providing excellent client interactions, ensuring positive experiences.
Skilled in identifying pests and applying integrated pest management methods safely.
Effective in managing multiple tasks, maintaining cleanliness, and record-keeping.
Strong verbal and written communication skills demonstrated in customer interactions.
Able to collaborate effectively within diverse work environments.
Education
Summary
Experienced in hospitality, cleaning, pest management, and customer service, with a proven ability to maintain high standards of cleanliness and safety while delivering excellent client interactions.
Key Achievements
- Successfully managed front desk operations, improving customer satisfaction and record accuracy.
- Gained expertise in pest control, handling a variety of pests with safety and efficiency.
- Consistently maintained clean and organized environments across multiple hospitality and service roles.
- Developed strong communication and organizational skills through diverse responsibilities.
Experience
Housekeeping
Cleaning rooms.. Washing and folding laundry.. Restocking amenities.. Cleaning allocated area, dusting bins and wiping surfaces.. Removing trash, scrubbing bathrooms and sinks.. Vacuuming carpet and cleaning windows.. Customer information.
Housekeeping
Cleaning rooms.. Washing and folding laundry.. Restocking amenities.. Cleaning allocated area, dusting bins and wiping surfaces.. Removing trash, scrubbing bathrooms and sinks.. Vacuuming carpet and cleaning windows.. Customer information.
Scullery
Cleaning and sanitizing kitchen dishes, utensils, and equipment.. Maintaining a clean and organized kitchen environment.. Assisting with food preparation and cooking tasks.. Operating dishwashing machines and manual washing dishes.. Assisting other kitchen staff with tasks as needed.. Following safety protocols and maintaining a clean and safest working environment.
Runner
Cleaning allocated areas.. Wiping, and dusting surfaces.. Removing trash and cleaning windows.
Pest Control & Bird Proofing
Treating: Cockroaches, submarine termites, harvest termite, rodent control, lizard’s treatment, bird proofing, ants, wasps, spiders & Soil poisoning.
Receptionist
Managed front desk, answered phones, and handled correspondence.. Provided excellent customer service to clients and visitors.. Maintained accurate records databases.. Run quotation and invoices.. Do procurements for all departments.. Answer calls, responding to emails ant taking massages.. Filling.. Co-ordinated schedules and appointments.. Issuing stationery.