Dedicated professional with extensive experience in education, customer support, and training across Mexico, USA, and global settings. Skilled in communication, problem-solving, and digital tools, committed to delivering exceptional service and fostering learning.
Skilled in conveying information clearly across diverse audiences in educational and customer service settings.
Experienced in multichannel support, problem resolution, and client satisfaction enhancement.
Capable of designing and implementing training programs for teachers and staff to improve digital tool usage.
Proven ability to thrive in diverse roles and multicultural environments, adjusting quickly to new challenges.
Preparatoria Lázaro Cárdenas BUAP
Amazon US, Alorica Contact Center
Floor support for new hires
Camp Judaea, NC, USA
Instituto Miguel de Cervantes
Unlimited Experiences
Bachelor’s Degree
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