Experienced in voice customer support, team supervision, and outbound communication strategies, seeking to leverage proven skills in client service roles.
Provided voice-based customer support and managed client interactions.
Handled inbound and outbound calls including escalations and client outreach.
Supervised customer service staff over a four-month period.
Performed cleaning duties in office buildings at Service Master.
Teleperformance
Voice agent for over a year was a supervisor for 4 months during that time., Took escalated calls some outbound calls to clients as well.
OneStar
Out bound cold calling
Service Master
Cleaning office building
High school
Elementary schooa
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