Ponahalo - Customer Service Professional with 5 years in Contact Center Operations

Expertly handle and resolve customer complaints to ensure satisfaction.

Skilled in generating leads effectively for various campaigns.

Proficient in communicating clearly and effectively across multiple platforms.

Experienced in managing payment options and collections for customers.

Diligently follow up with customers to ensure ongoing satisfaction.

providing resolutions for customers. creating complaints and closing it.

keeping the payments up to date for customers.. providing them with payment options.