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Rachell
CX Ambassador
Contact
Competencies
Experiencia demostrada en Bilingual (Spanish & English).
Experiencia demostrada en Customer Service.
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en Team Leadership.
Experiencia demostrada en Problem Solving.
Education
Languages
Summary
CX Ambassador buscando nuevas oportunidades
Experience
CX Ambassador
Deliver high-quality customer experience across multiple service channels. Resolve customer inquiries and ensure satisfaction. Support customer loyalty and service improvement initiatives. Collaborate with teams to enhance processes
Receptionist
Managed medical records and scheduling systems. Oversaw inventory and medical supplies. Handled patient communication and follow-ups. Provided guidance on treatments and procedures
Travel Agent
Coordinated reservations and handled customer calls. Resolved complaints and processed service requests. Generated reports on service quality. Ensured compliance with travel regulations
Shift Supervisor
Led daily operations and customer service execution. Managed cash handling and store performance. Trained and supervised new employees. Ensured compliance with food safety standards