Rafaelina

Experiencia demostrada en Customer Service.

Experiencia demostrada en Familiarity with airport work equipment.

Experiencia demostrada en Fluent in English and Spanish.

Experiencia demostrada en Collaboration across departments.

Provide direct customer service to passengers, verifying information, resolving concerns, and providing flight details., Assist with the check-in process, ensuring proper document verification., Coordinate boarding processes, ensuring smooth and secure transitions for passengers.

Managed merchandise reception and inventory., Prepared daily orders and quotes., Handled storage, distribution, and product management.

Managed inventory and customer interactions, providing tailored solutions and ensuring customer satisfaction., Operated POS system for transactions (Credit, cash, returns & refunds), Handled customer complaints and conflict resolution efficiently.

Taught basic level English to Students, improving their linguistic skills.