Experienced bilingual customer support specialist with over a decade in retail, sales, and call center environments, specializing in inbound and outbound communications for diverse sectors.
Fluent in English and Spanish, facilitating effective communication in diverse customer service settings.
Handled customer inquiries, troubleshooting, and support in a call center environment for various industries.
Engaged customers in sales processes, promoting products and services effectively.
Experience in retail management and overseeing team operations.