Samuel - Customer Service Specialist with 4+ years in client support and sales

Provided support and assistance to customers across call centers and remote environments.

Communicated effectively with customers in bilingual call center and customer support roles.

Prepared sales budgets and managed customer accounts to facilitate sales and customer satisfaction.

Adapted to remote customer service positions, maintaining focus and motivation.

Answer phone calls and make phone calls, Help customers to complete orders, Take payment for orders, Take orders by phone for different products, Deliver a pleasant, professional and efficient experience

Assist customers with a variety of problems, Deliver a pleasant, professional and efficient experience, Be attentive at all times due to bilingual nature of the position

Take on several different accounts based on company needs, Adapt to remote position, Stay focused and motivated regardless of hours

Preparation of budgets for sales to frequent customers, Communication with customers to understand their purchasing needs, Study of the characteristics of products and services to be marketed

Be confident and informative, Prepare for the unexpected, Adjust to customers' needs